Book a Call

"I almost didn't book the call because I thought my situation was too complicated. Thirty minutes with Charmain and I had a clear path forward. Book the call."

LD
Lisa D.
Self-employed, Cottesloe

"No jargon, no pressure, just honest advice. Charmain told me exactly what was possible and what wasn't. I knew exactly where I stood after our first conversation."

MD
Mark S.
Property investor, Nedlands
Pick a time

Choose a
That Suits you.

Choose a date and time that suits you. Charmain is available Monday to Friday, 9am–5pm AWST. All calls are via phone or video — your choice.

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Secure booking — your details are shared only with LoanChat. Never sold or shared with third parties.

Send a message

Prefer to send
a message first?

Not ready to book a call just yet? Send Charmain a message and she'll get back to you within one business day.

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🔒 Spam-protected  ·  We respond within 1 business day
Fee for service on complex loans always disclosed upfront

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Call us / Whatsapp

0411 859 069

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Email us

hello@LoanChat.com.au

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Let's Meet

Face-to-face, somewhere convenient.

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Hours

Mon–Fri 9am–5pm
Sat–Sun Closed

Common questions

Things people often ask before booking their first call.

Is the call really free?
The 15 minutes helps us understand your situation and the best way we can help. Most traditional residential loans are paid by the lender after settlement. If a fee will apply for more complex lending, we'll discuss and agree it with you before any work begins.
How long is the call?
Choose either a 15 or 30-minute SMSF consultation. We'll take the time to understand your situation, answer your questions, discuss the options available to you, determine how we can help, and explain the next steps if you decide to move forward.
What should I prepare?
Nothing formal — just come with your questions and a rough idea of your goals. That said, completing the enquiry form sent to you before your call is genuinely helpful. The more you share upfront, the more prepared Charmain will be.
What if my situation is complicated?
That's exactly what LoanChat is built for. The more complex your situation — self-employed income, multiple properties, SMSF, unusual structures — the more value Charmain and her team can add. Bring your situation as it is.
Do I have to commit to anything?
Absolutely not. The call is purely exploratory. You'll leave with more clarity than when you started — and zero pressure to proceed.
Can you help with SMSF?
Yes — SMSF is one of Charmain's specialities. While $200,000 in superannuation is the general recommendation, having less doesn't mean it's not worth a conversation. Understanding the path now means you can plan ahead and be ready when the time is right.
Book an Initial Conversation

Start with a conversation. Leave with a clear understanding of your options.

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